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Central & State Government Schemes & Public Services

Official step-by-step application procedures, eligibility criteria, required documents checklist, statutory delivery timelines under Right to Service (RTS), and direct portal access.

Healthcare & Insurance ⏱ī¸ RTS: Instant generation upon Aadhaar OTP; cashless admission within 1 hour at hospital.

Ayushman Bharat - PM Jan Arogya Yojana (PM-JAY)

Core Benefit: Cashless & paperless secondary and tertiary hospitalization cover of up to ₹5 Lakh per family per year across 27,000+ empanelled government and private hospitals.

Eligibility:

Families identified in SECC 2011 database, NFSA ration card holders, and ALL senior citizens aged 70+ regardless of family income.

Documents Required:

✓ Aadhaar Card of the beneficiary✓ Ration Card / Family ID document✓ Active mobile number linked to Aadhaar
Agriculture & Farmers ⏱ī¸ RTS: Verification within 30 days; installment credited in next 4-monthly cycle.

Pradhan Mantri Kisan Samman Nidhi (PM-KISAN)

Core Benefit: Direct income support of ₹6,000 per year delivered in three equal four-monthly installments of ₹2,000 directly into farmer bank accounts via Aadhaar DBT.

Eligibility:

All landholding farmer families with cultivable landholding in revenue records (subject to exclusion of institutional landholders, income tax payees, and constitutional post holders).

Documents Required:

✓ Aadhaar Card✓ Land Revenue Record (Khatauni / Patta / 7/12 Extract)✓ Bank Account linked with NPCI / Aadhaar DBT✓ Mobile number
Food & Social Welfare ⏱ī¸ RTS: 30 days under State Right to Public Services Act.

National Food Security Act (NFSA) - Ration Card & Subsidized Food Grains

Core Benefit: Entitlement of 5 kg food grains (wheat/rice/coarse grains) per person per month for Priority Households (PHH) and 35 kg per family per month for Antyodaya Anna Yojana (AAY) households.

Eligibility:

Rural and urban poor households as identified by State Priority criteria and socio-economic survey.

Documents Required:

✓ Aadhaar cards of all family members✓ Income certificate / BPL proof✓ Electricity bill / proof of residence✓ Surrender certificate (if migrating from another state/district)✓ Bank passbook of oldest female member
Identity & Civil Documents ⏱ī¸ RTS: Demographic update in 5-15 days; Biometric update in 15-30 days.

Aadhaar Enrolment & Demographic/Biometric Update Services (UIDAI)

Core Benefit: Universal 12-digit digital biometric identity for all residents of India, enabling seamless access to government welfare, banking, PAN, passport, and subsidized services.

Eligibility:

Every resident of India (including newborn infants).

Documents Required:

✓ Proof of Identity (POI): Passport, Voter ID, PAN Card, Driving License✓ Proof of Address (POA): Electricity bill, Water bill, Ration card, Bank passbook✓ Proof of Date of Birth: Birth Certificate, Marksheet, Passport
Identity & Civil Documents ⏱ī¸ RTS: 7 to 15 days upon application verification.

Civil Registration System: Birth & Death Certificate Services

Core Benefit: Legally certified conclusive proof of date and place of birth or occurrence of death, mandatory for educational admissions, passport, driving license, property succession, and life insurance settlement.

Eligibility:

Every birth and death occurring within Indian territorial jurisdiction.

Documents Required:

✓ Hospital Discharge Summary / Form 1 or 2 signed by medical officer✓ Parents' Aadhaar cards and marriage certificate (for birth)✓ Crematorium / Burial ground receipt and attending doctor certificate (for death)✓ Address proof of informant
Certificates & Land Revenue ⏱ī¸ RTS: 15 to 30 working days under State Right to Public Services Act.

Revenue Certificates: Caste, Income, and Domicile (e-District)

Core Benefit: Legally validated proof of caste category (SC/ST/OBC/EWS), annual family income, and residential domicile, required for government reservations, scholarships, and employment schemes.

Eligibility:

All citizens residing in the state fulfilling reservation or residential criteria.

Documents Required:

✓ Aadhaar Card & Voter ID✓ Lineage / Ancestral proof (Land record or family registry of 1950/1967 cutoff)✓ Salary slip / Patwari income report✓ Continuous residence proof (Electricity bills / school records for 10-15 years)✓ Self-declaration affidavit
Certificates & Land Revenue ⏱ī¸ RTS: 35 to 45 days for undisputed mutation.

Digital Land Records & Online Mutation (Bhulekh / ROR)

Core Benefit: Instant 24x7 online access to certified Record of Rights (ROR/Khatauni/7/12), cadastral map digitization (Bhudaksh), and transparent time-bound mutation following property transaction or inheritance.

Eligibility:

All landholders and property buyers/inheritors across India.

Documents Required:

✓ Registered Sale Deed / Gift Deed / Will✓ Current certified copy of ROR (Khatauni)✓ Death Certificate & Legal Heir Certificate (for succession cases)✓ Aadhaar and PAN of buyer and seller
Housing & Utilities ⏱ī¸ RTS: Funds disbursed in 3-4 milestone installments during construction.

Pradhan Mantri Awas Yojana (PMAY - Gramin & Urban)

Core Benefit: Direct financial grant of ₹1.20 Lakh (plains) to ₹1.30 Lakh (hilly/difficult areas) for rural pucca house construction, plus ₹12,000 for toilet under SBM, and interest subsidy of up to 6.5% for urban beneficiaries.

Eligibility:

Houseless families or households living in zero, one, or two-room kutcha houses as per SECC 2011 and Awas+ survey, without adult earning member.

Documents Required:

✓ Aadhaar card of all family members✓ Bank Account linked to Aadhaar DBT✓ Job Card number under MGNREGA✓ Affidavit of not owning any pucca house in India
Food & Social Welfare ⏱ī¸ RTS: Job Card in 15 days; Employment provided within 15 days of demand.

Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA)

Core Benefit: Statutory legal guarantee of at least 100 days of wage employment in every financial year to every rural household whose adult members volunteer for unskilled manual work, with unemployment allowance if work is not provided within 15 days.

Eligibility:

Adult members of any rural household residing in the Gram Panchayat area willing to do unskilled manual work.

Documents Required:

✓ Aadhaar Card✓ Ration Card✓ Passport size photographs✓ Bank / Post Office savings account passbook
Identity & Civil Documents ⏱ī¸ RTS: Instantaneous (0 seconds) digital issuance.

DigiLocker - Sovereign Digital Identity & Document Repository

Core Benefit: Free cloud document repository where digitally issued documents (Driving License, RC, Marksheets, Ration Card, PAN, Aadhaar) are legally equivalent to physical original documents under Rule 9A of IT Rules 2016.

Eligibility:

Every citizen of India possessing an active Aadhaar card.

Documents Required:

✓ Aadhaar Number✓ Mobile number registered with Aadhaar for OTP
Citizen Rights & Transparency ⏱ī¸ RTS: Appointment scheduled within 24 to 48 hours.

Tele-Law - Free Pre-Litigation Legal Advice via CSCs

Core Benefit: Direct, free pre-litigation legal counseling connecting citizens to panel advocates of the National Legal Services Authority (NALSA) via video conferencing, telephone, and chat at local Common Service Centres (CSCs).

Eligibility:

100% free for women, children, SC/ST, custody undertrials, low-income citizens, disaster victims, and disabled persons under Section 12 Legal Services Authorities Act 1987 (Nominal ₹30 for general citizens).

Documents Required:

✓ Aadhaar / Photo ID✓ Case / Dispute documents (police notice, property paper, if any)
Citizen Rights & Transparency ⏱ī¸ RTS: Mandatory resolution within 30 working days.

CPGRAMS - Central Public Grievance Redress & Monitoring System

Core Benefit: Centralized 24x7 online single-window citizen portal to lodge grievances against any Central Ministry, Department, Autonomous Body, or State Government with mandatory time-bound resolution tracking.

Eligibility:

Every citizen of India facing delay, harassment, or deficiency from any government department.

Documents Required:

✓ Application / Reference details of pending government service✓ PDF proof of previous representation (under 4 MB)
Citizen Rights & Transparency ⏱ī¸ RTS: 30 days (48 hours for matters of life and liberty).

Right to Information (RTI Online) Service

Core Benefit: Enables any citizen to seek certified public records, inspect government works, obtain tender measurement books, and review file notings from any Central or State public authority under the RTI Act 2005.

Eligibility:

All citizens of India.

Documents Required:

✓ Identity details✓ BPL Card copy (if claiming fee exemption)✓ Specific list of questions/records requested
Citizen Rights & Transparency ⏱ī¸ RTS: Pre-litigation grievance mediation within 30 days.

National Consumer Helpline (NCH 1915) & e-Daakhil Consumer Court Filing

Core Benefit: Empowers consumers to resolve defective product disputes, ecommerce fraud, and service deficiencies through pre-litigation mediation on NCH (1915), and file formal consumer cases online on e-Daakhil without hiring an advocate.

Eligibility:

Any individual who buys goods or avails services for consideration.

Documents Required:

✓ Tax Invoice / Purchase Receipt✓ Warranty Card / Service contract✓ Communication trail (emails/chats/SMS with seller)✓ Photographs / Video of defective product
Housing & Utilities ⏱ī¸ RTS: 7 to 30 days; automatic penalty payable to consumer for delay.

Electricity Connection & Consumer Rights (Electricity Rules 2020)

Core Benefit: Enforces guaranteed statutory consumer rights: Time-bound new electricity connection, automatic compensation on electric bills for power cuts/delays, 24x7 online bill payment, and check-meter installation for faulty meter disputes.

Eligibility:

Every owner or lawful occupier of any premises requiring electricity.

Documents Required:

✓ Proof of ownership (Sale deed / Municipal house tax receipt / Registered Rent Agreement)✓ Identity Proof (Aadhaar / Voter ID / Passport)✓ Existing account details (if load extension or meter shifting)
Financial Security & Pension ⏱ī¸ RTS: Same-day or next business day account activation.

Pradhan Mantri Jan Dhan Yojana (PMJDY) - Universal Banking Access

Core Benefit: Zero-balance basic savings bank deposit account with no minimum balance requirement, free RuPay debit card with ₹2 Lakh accidental insurance cover, and overdraft facility up to ₹10,000.

Eligibility:

Any unbanked resident of India aged 10 years and above.

Documents Required:

✓ Aadhaar Card (serves as complete KYC for identity and address)✓ Two passport size photographs✓ Mobile number
Financial Security & Pension ⏱ī¸ RTS: Instant registration through net banking or 2 days at branch.

Atal Pension Yojana (APY) - Guaranteed Old Age Pension

Core Benefit: Government guaranteed lifetime monthly pension of ₹1,000, ₹2,000, ₹3,000, ₹4,000, or ₹5,000 from age 60 until death, followed by same pension to spouse, and return of full pension corpus to nominee.

Eligibility:

Any Indian citizen aged 18 to 40 years having a savings bank account (Non-income tax payers).

Documents Required:

✓ Savings Bank Account / Post Office Account passbook✓ Aadhaar Card✓ Mobile number
Food & Social Welfare ⏱ī¸ RTS: Instantaneous (0 seconds) online card generation.

e-Shram Portal - National Database of Unorganized Workers

Core Benefit: Official national UAN e-Shram card identifying unorganized workers (construction workers, domestic help, gig workers, street vendors, agricultural laborers) with ₹2 Lakh accidental death/disability insurance under PMSBY and prioritized disaster relief.

Eligibility:

Unorganized workers aged between 16 and 59 years who are not members of EPFO or ESIC and not income tax payers.

Documents Required:

✓ Aadhaar Card✓ Aadhaar-linked active mobile number✓ Bank account details (IFSC and Account number)
Identity & Civil Documents ⏱ī¸ RTS: 15 to 30 days; immediate download of e-EPIC upon approval.

Voters' Services: New Voter Registration & Digital e-EPIC (ECI)

Core Benefit: Enables eligible citizens to enroll in electoral roll, update assembly constituency, correct photo/name, and download digitally signed legally authentic digital Voter ID card (e-EPIC) for free.

Eligibility:

Any Indian citizen attaining 18 years of age on qualifying dates (Jan 1, Apr 1, Jul 1, Oct 1).

Documents Required:

✓ Proof of Age (Birth certificate, Aadhaar, PAN, School marksheet)✓ Proof of Ordinary Residence (Electricity bill, Ration card, Rent agreement)✓ One passport-size photograph
Financial Security & Pension ⏱ī¸ RTS: 45 days under State Citizen Charter.

National Social Assistance Programme (NSAP - Old Age, Widow & Disability Pension)

Core Benefit: Direct monthly pension transferred to bank accounts of vulnerable elderly citizens (IGNOAPS), widows (IGNWPS), and persons with severe disabilities (IGNDPS) living below the poverty line.

Eligibility:

BPL citizens aged 60+ years (Old Age), BPL widows aged 40-79 years, and BPL persons with 80%+ disability aged 18+ years.

Documents Required:

✓ Aadhaar Card✓ BPL Ration Card / SECC verification slip✓ Age proof / Disability Certificate from CMO (for disability pension)✓ Husband's death certificate (for widow pension)✓ Bank passbook linked to Aadhaar